WBOC.com Frequently Asked Questions - WBOC-TV 16, Delmarvas News Leader, FOX 21 -

WBOC.com Frequently Asked Questions

Thank you for your interest in WBOC.com.

WBOC.com FAQ:

  • How does WBOC.com protect my privacy?
  • Where can I search through stories posted on the website?
  • How do I locate a story that I do not see posted?
  • I would like a copy of a video that aired in your TV newscasts. How would I go about obtaining one?
  • Does WBOC offer any e-mail newsletter services?
  • Does WBOC deliver news to mobile devices?
  • Does WBOC.com provide technical support?
  • How do I make WBOC.com my home page?
  • How do I add WBOC.com to my list of favorites?
  • WBOC.com does not appear to be updating -- the timestamp is out of date.

How does WBOC.com protect my privacy?

The collection and use of every WBOC user's personal information adheres to WBOC's privacy guidelines and user agreement. To learn more, click here to read WBOC's Privacy Statement.

Where can I search for stories posted on WBOC.com?

To search for articles posted to the website, enter a search term at the top right-hand corner of each page.

How do I locate a story that I do not see posted?

The best way to find a story you do not see posted is to search by keyword in the Web search area of every page on WBOC.com. While the editorial staff of WBOC.com does everything it can to post as many stories and videos on the site as possible, not every item that appears on WBOC TV or WBOC's sister station FOX21 gets posted on WBOC.com. Likewise, not every item that is posted on WBOC.com appears on the WBOC TV news. For stories that you may not see on WBOC.com, you may want to search the websites of CBS News, CNN or The Associated Press.

I would like a copy of a video that aired in your TV newscasts. How would I go about obtaining one?

At this time, WBOC's station policy does not permit us to issue copies of our videos for either free or for purchase. However, many of WBOC's videos that appeared in our TV newscasts are posted on WBOC.com and can be viewed in the site's "Videos" section.

Does WBOC.com offer any e-mail newsletter services?

Yes, WBOC.com provides several different types of newsletter services:

  • Breaking News E-mail Alerts
  • Daily Weather Forecasts
  • Severe Weather Alerts
  • Newsletters

Does WBOC deliver news to mobile devices?

Yes, WBOC.com content is now available through your mobile phone. With WBOC Mobile, you can read up-to-the-minute news stories with color photos, watch live, streaming video or the latest Video On Demand clips and receive WBOC Breaking News text alerts. To sign up for WBOC Mobile, click here.

Does WBOC.com provide technical support? 

WBOC.com does not provide personal technical support. If you are unable to find a solution to your problem in the links provided, you may want to check with your computer manufacturer or Internet service provider.

How do I make WBOC.com my home page?

For PC users:

If you're using IE6:

  • Visit WBOC.com in your browser
  • Drag the WBOC icon in the address bar onto the "Home" button
  • Click "Yes" when prompted if you want to set your homepage to WBOC.com

OR

  • Select "Tools" in the browser navigation options
  • Choose "Internet Options"
  • Select the "General" tab
  • In the "Homepage" field, enter http://www.wboc.com 
  • Click the "Apply" button and then choose "OK" to close the "Internet Options" screen

If you're using IE7:

  • Select "Tools" in the browser navigation options
  • Choose "Internet Options"
  • Select the "General" tab
  • In the "Homepage" field, enter http://www.wboc.com 
  • Click the "Apply" button and then choose "OK" to close the "Internet Options" screen

If you're using Firefox:

  • Click "Tools" in the menu bar
  • Choose "Options"
  • Select the "Main" tab within the options window
  • In the "Homepage" field, enter http://www.wboc.com 
  • Choose "OK" to close the options screen

For Mac users:

If you're using Firefox:

  • Click "Firefox" in the menu bar
  • Choose "Preferences"
  • Select the "Main" tab within the preferences window
  • In the "Homepage" field, enter http://www.wboc.com 
  • Close the preferences window

If you're using Safari:

  • Click "Safari" in the menu bar
  • Choose "Preferences"
  • Select the "General" tab within the preferences window
  • In the "Homepage" field, enter http://www.wboc.com 
  • Close the preferences window

If you're using Opera:

  • Click "Opera" in the menu bar
  • Choose "Preferences"
  • Select the "General" tab within the preferences window
  • In the "Homepage" field, enter http://www.wboc.com 
  • Choose "OK" to close the preferences window

How do I add WBOC.com to my list of favorites?

If you are using Internet Explorer

  • Open the WBOC home page http://www.wboc.com on Internet Explorer and click on "Favorites".
  • Click on "Add to favorites". A window will open confirming that Internet Explorer will add this page to your Favorites list and confirm the name of the page.
  • Click OK to continue.
  • You may also file WBOC within a folder in your list of Favorites.
  • Click Create In to file the page in an existing folder or click New Folder to add another folder to your list.

If you are using Firefox

  • Open "Bookmarks"
  • Select "Bookmark this page"
  • Select the "Add" button

WBOC.com does not appear to be updating -- the timestamp is out of date. 

Internet Explorer:

Press the shift key and click the Refresh button at the same time to force your browser window to refresh.

To force your browser to refresh every time a page loads:

Internet Explorer:

  • Click on Tools, then choose Internet Options.
  • Click the General tab.
  • Click on the Settings button. Under "Check for new versions of stored pages" click the option for "Every visit to the page" then click OK twice.

Firefox:

Press the shift key and click the Reload button at the same time to force your browser window to refresh.

To force your browser to refresh every time a page loads:

  • Choose Edit from the menu bar
  • Select Preferences.
  • On the left side of the window for Preferences, there are several categories to choose from. Under the category "Advanced", select the option "Cache".
  • Change the Disk cache amount to 0, and click the option for "Every time", then click OK.
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