Delmarva Power Warns Customers About 'Green Dot' Scam - WBOC-TV 16, Delmarvas News Leader, FOX 21 -

Delmarva Power Warns Customers About 'Green Dot' Scam

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(Photo: CBS) (Photo: CBS)

SALISBURY, Md.– Delmarva Power is warning customers about a new scam hitting the area, and it involves Green Dot MoneyPak prepaid cards that can be bought at many pharmacies and convenience stores.

According to Delmarva Power, the scammers are telling business owners- ethnic restaurants in particular- that the location's electric service account is delinquent and it will be shut off for non-payment unless the business purchases a Green Dot MoneyPak debit card for a specific amount dictated by the scammer from a CVS, Rite Aid or WaWa. Victims are then given instructions to call a scammer telephone number with the card's account number and PIN.  Once the scammer obtains the card's identifying information, Delmarva Power said the value is then downloaded, swept and stolen. These transactions are untraceable, the utility noted.

Delmarva Power said it, and many other companies and utilities, will contact customers in person or via phone for various reasons. If someone claims to represent a company, whether it be Delmarva Power or another entity, it is important that customers take precautions to verify the person is affiliated with the company, especially if that person is requesting an immediate monetary payment.

When addressing past due accounts, Delmarva Power said it never endorses a specific form of payment. Instead, multiple payment options are always given to the customer.

Customers are advised to ask for official photo identification from any person who shows up at their door. Delmarva Power said employees from reputable companies, like itself, will carry official company identification cards. If proper identification cannot be produced, customers are advised to notify police and the company with whom the individual claims to be associated.

Similarly, if someone calls saying they represent a certain company, Delmarva Power recommends customers to verify the caller's identity and affiliation. If customers have any doubt about the validity of a person's claim to represent Delmarva Power, they should call the company immediately at 1-800-375-7117.

Find additional information by visiting www.delmarva.com.

 

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