Maryland Health Exchange Website Improved After Initial Delays - WBOC-TV 16, Delmarvas News Leader, FOX 21 -

Maryland Health Exchange Website Improved After Initial Delays

Posted:
  • Related LinksMore>>

ANNAPOLIS, Md. – Maryland's online marketplace for health insurance has been improved after technicians found the cause of a bottleneck that prevented users from creating online accounts.

Becca Pearce, the executive director of the Maryland Health Benefit Exchange, said that within a few hours after improvements were made to the website, Maryland Health Connection, more than 1,000 users created new accounts.

"Today, users have continued to create accounts, determine eligibility, and compare and choose plans," Pearce said in a written statement. "We are closely monitoring the user experience, and are working to improve the efficiency and performance of the system."

Users had delays as soon as the website opened Tuesday morning. Even on Thursday, the website still warned users of wait-times.

State health officials say there will be plenty of time for people to enroll in health care plans through the exchange because the plans do not take effect until January.

"We will address issues as they arise, and will continually improve the function of the website so that Marylanders can access quality, affordable health coverage," Pearce said.     

The Exchange says certain website functions will be unavailable from 11 p.m. to 5 a.m. daily through the month of October so technicians can perform routine maintenance.

Maryland is running its own health insurance exchange. Other states also running their own exchanges have experienced problems with overloaded websites. The federal government has had similar problems for the exchanges it created for the states that did not create one of their own.      

Maryland officials have estimated that 150,000 people will enroll in qualified health plans during the first year. They expect another 100,000 uninsured residents to get insured through expanding Medicaid.

Maryland currently has an estimated 800,000 uninsured residents, which is about 14 percent of the state's 5.8 million residents. The state estimates about half of it's uninsured residents will have insurance by 2020.

  • Delmarvawide NewsDelmarvawide NewsMore>>

  • Appointed DelTech President Rejects Offer

    Appointed DelTech President Rejects Offer

    Friday, July 25 2014 1:19 AM EDT2014-07-25 05:19:49 GMT
    Wor-Wic Community College President Dr. Ray Hoy announced Thursday he will not become the fifth president of Delaware Technical Community College, despite DelTech's public announcement of the appointment weeks ago.More
    Wor-Wic Community College President Dr. Ray Hoy announced Thursday he will not become the fifth president of Delaware Technical Community College, despite DelTech's public announcement of the appointment weeks ago.More
  • Tornado Leaves 2 Dead, 36 Hurt at Va. Campground

    Tornado Leaves 2 Dead, 36 Hurt at Va. Campground

    Thursday, July 24 2014 11:40 PM EDT2014-07-25 03:40:58 GMT
    A confirmed tornado accompanied by softball-sized hail and rain toppled dozens of trees and flipped recreational vehicles at a campground Thursday, killing two people and injuring 36, officials said.More
    The sky turned black and cellphones pinged with emergency messages. Moments later, a tornado tore through Cherrystone Family Camping & RV Resort on Virginia's Eastern Shore on Thursday, snapping dozens of trees and flipping over RVs. A husband and wife were killed. Thirty-six other people were injured.More
  • Del. Court Upholds Death Sentence in Rape-Murder

    Del. Court Upholds Death Sentence in Rape-Murder

    Friday, July 25 2014 1:43 AM EDT2014-07-25 05:43:26 GMT
    Delaware's highest court has upheld the conviction and death sentence for a man found guilty of raping and killing a University of Delaware student.More
    Delaware's highest court has upheld the conviction and death sentence for a man found guilty of raping and killing a University of Delaware student.More
Powered by WorldNow

All content © Copyright 2000 - 2014 Worldnow and WBOC. All Rights Reserved. For more information on this site, please read our Privacy Policy and Terms of Service