Delaware Vet Angered by Local VA - WBOC-TV 16, Delmarvas News Leader, FOX 21 -

Delaware Vet Angered by Local VA

MILFORD, Del. - John Charles McMormick of Milford said he experienced mismanaged care at the Wilmington VA Hospital.The alleged mistreatment of patients at VA hospitals across the nation has been in the headlines as of late, and McCormick said Wilmington should be investigated as well.

McCormick served in Vietnam and Panama in both the Air Force and Army. He retired with 100% medical disability.

"My biggest complaint is the exaggerated wait time that I had to experience to get care," he said.

He explained that he spent several weeks trying to get an appointment with the Wilmington VA's optometry clinic, and either got rude or no responses from the main desk as well as the patient advocacy office.

According to the hospital's public affairs officer, it's most important mission is making sure veterans like McCormick know they will be taken care of. He also said, "we apologize for any inconvenience that Mr. McCormick may have experienced and stand ready to assist in resolving his concerns."

But McCormick said that's too little, too late. He is concerned for other local veterans who could be having similar or worse experiences.

"It's not about me, it's not about me at all," he said. "It's the care that is being given to my fellow veterans, the young men and women that are coming back from Afghanistan and Iraq and they're missing their arms and their legs, it's all very shocking."

However, Nicole Magill, another Delaware veteran, says the treatment she's received has been very good.

"I've never had a problem," she explained. "They see me when my appointment's ready, they schedule my appointments when I'm available, [in] Georgetown, Wilmington."

Opinions differ, but here and nationally, the spotlight is on the VA
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