Del. AG Warns Homeowners of Aggressive Utility Salespersons
WILMINGTON, Del.- Consumers in Delaware should be cautious of unsolicited salespeople making visits to their home, and attempting to convince them to change utility providers, Attorney General Beau Biden said Thursday.
Biden said his office's consumer protection unit has learned of multiple incidents in which a salespersons approached homeowners and attempted to convince them to change energy providers, guaranteeing lower prices. These salespeople have been described as aggressive in trying to get consumers to sign contracts on the spot, according to the attorney general.
"Always ask for identification, resist high pressure sales tactics, and carefully read any contract presented by a salesperson before signing it," Biden warned.
Energy services are open to competition among providers in Delaware, however the Home Solicitation Sales Act protects consumers from high pressure door to door sales tactics, and misleading or ambiguous contracts. It also limits door to door sales to between the hours of 9 a.m. and 8 p.m. and requires salespersons to display a state-issued identification card, Biden said.
Biden's office recommends homeowners demand to see the identification, never share a utility bill with a stranger at your door, and be weary of anyone claiming to represent your current energy provider who say they are on site to save you money through your current service.
Anyone concerned with the conduct of a salesperson can contact the Delaware Public Service Commission . Contact information for the agency is available on its website at http://depsc.delaware.gov/contact.shtml.