SALISBURY, Md. - Transportation officials in Maryland, Delaware, Virginia, and numerous other states are warning the public about a scam involving E-ZPass.
The Maryland Transportation Authority on Wednesday warned that several phony emails are circulating requesting E-ZPass customers to pay their tolls debts online. Transportation officials say the emails are a scam, and that scammers are using the emails to try to obtain personal information such as credit card information, Social Security numbers, user names and passwords. Transportation officials say the emails should be ignored or deleted.
State transportation authorities said E-ZPass does send out emails for upcoming events, projects or surveys. But the agency said it will never send unsolicited emails demanding payment or requesting personal information.
WBOC spoke with several E-Z Pass customers on Thursday who said they did not fall for the scam, but are increasingly frustrated by these types of email scams that seem to be popping up more often.
"It's a trust issue. It is hard to be able to trust what you see and read anymore," said Brian Darwicki of Camden.
"I have had a run-in with a scam. They tried to scam my credit card recently. But the bank caught it, fortunately. It was really great that the bank froze my card right away," said Ernest Conners of Salisbury.
The public is urged to call the E-ZPass Customer Service Center at 1-888-321-6824 to report if they have been contacted by someone attempting to obtain personal information, or if they have any questions about their account information.
