"Green Dot" Scam Returns, Delmarva Power Warns Customers - WBOC-TV 16, Delmarvas News Leader, FOX 21 -

"Green Dot" Scam Returns, Delmarva Power Warns Customers

 NEWARK, Del.- Delmarva Power reminds home and business owners to practice safety when someone claiming to represent a business contacts them either in person or by telephone.

Delmarva Power has been alerted to a resurgence of the "Green Dot" scam. As in previous cases, scammers are telling residential customers and business owners that their electric service account is delinquent and they will be shut-off for non-payment, unless customers purchase a "Green Dot Money Pack" for a specific amount from stores including CVS, Rite Aid and WaWa.

The latest information from law enforcement officials is that in an attempt to make their scam believable, the scammers use a "shadow" or phony "866" call back phone number.

When customers call the shadow or phony number, the scammers answer claiming to be representatives of Delmarva Power.

Victims are given instructions to call the scammer's telephone number with the card's account number and pin. Once the scammer obtains the card's identifying information, the value is then downloaded, swept and stolen. These transactions are untraceable.

Many companies, including Delmarva Power, will contact customers in person or via phone for various reasons. If someone claims to represent a company, whether the company is Delmarva Power or another entity, it is important that customers take precautions to verify the person is affiliated with the company,especially if that person is requesting an immediate monetary payment.

When addressing past due accounts Delmarva Power never endorses a specific form of payment.

If customers have any doubt about the validity of a person's claim to represent Delmarva Power, they should call the company immediately at 1-800-375-7117.

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