Officials: Data Breach at Cape May Lewes Ferry - WBOC-TV 16, Delmarvas News Leader, FOX 21 -

Officials: Data Breach at Cape May Lewes Ferry

Posted:
 LEWES, Del. - The Delaware River and Bay Authority is warning customers of a possible data breach on board the Cape May-Lewes Ferry.

The Authority says they were notified on July 30, 2014 of a possible security compromise involving credit and debit card data stored on certain systems at the ferry's terminals and vessels. An investigation into this incident was investigated by the Authority's team as well as third-party forensics experts.

The Authority says the compromised data came from cards used from September 20, 2013 to August 7, 2014 and were used at systems relating to food, drink and retail sales at the Ferry. The Authority says the credit and debit card data potentially at risk includes the card number, the cardholder's name and/or the card's expiration date. They say, so far, the investigation has not determined that any specific cardholder's credit or debit card data was stolen by the intruder.

"We take the security of our customers' personal information very seriously and work extremely hard to protect their credit and debit card data," said Heath Gehrke, Director of Ferry Operations. "Despite any company's best efforts, intrusions can occur. With the help of professional experts, we want to understand the nature and scope of this incident so we can learn from it."

The Authority says it is also working with experts to enhance the security of its credit and debit card processing systems at the Cape May-Lewes Ferry's terminals and vessels. Gehrke emphasized that the food, beverage, and retail locations at the Cape May-Lewes's terminals and vessels have been processing credit and debit card transactions securely since August 8, 2014. Gehrke also stressed that only food, beverage, and retail sales locations were affected by the security compromise. The sale locations, used for the purchase of vehicle or passenger tickets, was not compromised.

The Authority encourages its customers to remain vigilant and seek to protect against possible identity theft or other financial loss by reviewing account statements for any unusual activity, notifying their credit card companies, and monitoring their credit reports. Under U.S. law, individuals are entitled to one free credit report annually from each of the three major credit bureaus.

To obtain a free credit report, visit www.annualcreditreport.com or call,  toll free at (877) 322-8228.

The Authority says, its customers can also have the credit bureaus place a "fraud alert" on their files that alerts creditors to take additional steps to verify their identity prior to granting credit, at no charge to the customers.

The Federal Trade Commission encourages those who discover that their information has been misused to file a complaint with them. To file a complaint with the FTC, or to obtain additional information on identity theft and the steps that can be taken to avoid identity theft, the FTC can be
reached at www.ftc.gov/bcp/edu/microsites/idtheft/ or (877) ID-THEFT (877-438-4338).

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