Del. Attorney General Calls for More Protection from Telemarkete - WBOC-TV 16, Delmarvas News Leader, FOX 21 -

Del. Attorney General Calls for More Protection from Telemarketers

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DOVER, Del. -Delaware Attorney General Beau Biden urges the Federal Trade Commission to update the agency's Telemarketing Sales Rule to reflect the realities of today's marketplace and give consumers more protection against some telemarketers.

Biden and Attorneys General from 37 other U.S. states and territories, in a letter sent Monday, asked the FTC to update the Telemarketing Sales Rule to further protect consumers from the continued prevalence of telemarketing fraud and abuse.

According to recent statistics by the FTC, more than 3.7 million telemarketing complaints were filed with the Commission. Telemarketing complaints also rank among the top five complaint categories received from citizens in many states.

 “Scammers are constantly concocting new schemes to try to trick people into giving them money, and may times those scams involve telemarketing,” Biden said.

The attorneys general support the existing Telemarketing Sales Rule, but have concerns about the increase in fraud complaints from consumers who are contacted by telephone and the use of certain payment methods that allow retrieval of funds with little meaningful scrutiny of the recipient's identity.

Concerns also include Telemarketers ' use of consumers' debit and credit card account information obtained prior to telemarketing sales calls.

Delawareans who believe they have been contacted as part of a telemarketing scam can call Biden's Consumer Protection Unit at 1-800-220-5424 or can e-mail consumer.protection@state.de.us.

The full text of the comments from the Attorneys General can be found here: http://bit.ly/1xutJyM

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