Salisbury Police Warn of Computer Repair Scam - WBOC-TV 16, Delmarvas News Leader, FOX 21 -

Salisbury Police Warn of Computer Repair Scam

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(Photo: AP) (Photo: AP)

SALISBURY, Md.- Salisbury police are asking the public to be on the alert about a recent scam involving computer repair services.

Police said the victim in this case reported that he was contacted via a pop up message on his computer concerning his computer security. The victim was instructed to call an “877” number to have the computer repaired. Police said upon contacting the “877” number, the victim spoke with a company identified as "Superior Tech." Investigators said the suspected repair company requested payment by way of a bank card, which the victim provided.

Police said the victim was again contacted again over the course of four days after his initial contact with the suspected repair company. Investigators said when the company requested additional payment, the victim then purchased Western Union money orders and sent the money to the repair company.

The victim then began to learn of fraudulent purchases made to his bank account and then contacted the Salisbury Police Department to report the incident.

Police said research indicates that these and similar scams are being perpetrated in jurisdictions nationwide. Police provided the following tips to reduce your chance of becoming a fraud victim:

- Do not provide your Social Security number over the phone or internet

- Do not provide account numbers to telephone callers. Legitimate businesses should already have your account number and information when they contact you.

- Do not make payments in any form to unknown callers. Legitimate businesses have existing processes for payment collection that you should examine carefully before sending money.

- If you have any concern regarding the legitimacy of a caller, do not re-contact them at the number that they provide. Utilize contact numbers that are listed on your existing bills or account documents to ensure that you are speaking with a legitimate company representative.

- If you have questions or concerns regarding a possible scam, contact the company directly, discuss the matter with a responsible party or contact your local police.

Police said the investigation is ongoing and anyone with information is asked to contact the Salisbury Police Department at 410-548-3165 or Crime Solvers 410-548-1776. Salisbury police said they have been in contact with the FBI regarding this investigation. 

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