Customer Options After Pharmacy Fire in Milton - WBOC-TV 16, Delmarvas News Leader, FOX 21 -

Customer Options After Pharmacy Fire in Milton

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MILTON, Del. - The early Wednesday fire that destroyed a Milton, Delaware pharmacy means a change in routine for customers who have to pick up their prescriptions. 

United Pharmacy and Milton Diner on Route 16 were destroyed by fire about 2:30 a.m. Wednesday.

The owners of the pharmacy also have a pharmacy in Long Neck, Delaware, Sussex Pharmacy, and that is where customers are being directed since everything was lost in the Milton facility, including the computer that housed customer information.

That information is also on an off-site server, but it may take a couple of days to get the systems up and running to process Milton customers at the Long Neck pharmacy.

"I should be up and ready by Friday night, but if there are technical glitches, Monday at the latest," said Percy Dhamodiwala, owner of United Pharmacy. "I want to let my customers know I will contact them via phone once I have all their information and let them know my plan for them."

If there is an immediate need, customers can call their doctor to get a prescription ordered at the Long Neck store, and depending on the need, they can get customers a temporary supply of medication, according to Dhamodiwala.

"I know my customers, what medicines they take. They can come to the Long Neck store and I can give them supplies for seven days so they don't have to go back and forth," he said. They will also continue home deliveries for all customers from their Long Neck facility. 

Dhamodiwala says he contacted the Walgreens pharmacy in Milton and that store can help his customers if they have an immediate need and cannot get to the Long Neck pharmacy.

If customers have questions, they can call Sussex Pharmacy at (302) 947-0333.   

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