SALISBURY, Md.- The Piedmont Airlines control center in Salisbury was out of service on Monday as a result of a Comcast fiber cut that impacted the city. All Piedmont-operated flights were grounded, including those in and out of the Salisbury Regional Airport.
Piedmont is a regional airline for American Airlines and its headquarters are in Salisbury. Travelers on Monday afternoon grew frustrated as they waited to board their flights.
Troy Butler was trying to catch a connecting flight to Philadelphia.
"I got here, parked, went inside, found out that I can't leave until like 6," he says. "I was like, OK, I'll go outside and just take in the sunshine."
Charlee Brown is originally from Salisbury. She was traveling with her family back to Mississippi when they arrived at the airport with no word on when they would take off.
"They just said they were down and everything was basically up in the air right now," Brown said. "We could have made more visits to people I didn't get to see while I was down there."
American's Mainline Operations were not affected. American Airlines told WBOC, "We apologize to our customers for the inconvenience as we work to resolve the issue as quickly as possible."
